Mellow by Sunshine Club ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our mobile application, website, and related services (collectively, the "Services").
By using the Services, you agree to this Privacy Policy.
1. Information We Collect
Information You Provide
• your name, email address, login credentials, or other account details;
• journal entries, reflections, notes, mood or wellness-related inputs, and other content you choose to create or save in the app;
• preferences, goals, favorite content, affirmation selections, reminder settings, and other app customizations;
• communications you send to us, including support requests and feedback;
• billing or subscription-related details, though payment card data is typically processed by the Apple App Store or Google Play, not directly by us.
Information Collected Automatically
• device information, such as device model, operating system, app version, language, and identifiers permitted by your device or platform;
• usage information, such as features used, screens viewed, session length, interactions with affirmations, journal activity, and breathing exercises started or completed;
• diagnostic and log information to help maintain app security, stability, and functionality.
Information From Third Parties
• Apple App Store or Google Play relating to subscription status, purchase confirmation, or transaction metadata;
• analytics, crash reporting, authentication, customer support, or cloud hosting providers used to operate the Services;
• single sign-on providers, if you choose to sign in through a third-party account.
2. Sensitive Information
Some content you choose to provide—such as journal entries, reflections, moods, wellness goals, or similar personal notes—may be sensitive in nature. We use this information only to provide, maintain, secure, personalize, and improve the Services, or as otherwise described in this Privacy Policy and any in-app disclosures.
We do not sell personal information or personal and sensitive user data.
3. How We Use Information
• provide, operate, maintain, and improve the Services;
• create and manage your account;
• save and sync your journal entries, preferences, and progress, if syncing is offered;
• personalize affirmations, exercise recommendations, reminders, and the app experience;
• process subscriptions and communicate with you about your account or purchases;
• respond to support requests and send service-related notices;
• monitor performance, troubleshoot issues, prevent fraud, enforce our terms, and protect the security of the Services;
• comply with legal obligations.
We may also use de-identified or aggregated information for analytics, reporting, research, or product improvement, where permitted by law.
4. How We Share Information
Service Providers
We may share information with vendors and service providers that help us operate the Services, such as cloud hosting, analytics, crash reporting, authentication, customer support, email delivery, and subscription management providers. These providers may access information only as needed to perform services for us and subject to appropriate safeguards.
Legal and Safety Reasons
We may disclose information if required to do so by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect the rights, property, safety, or security of our users, our company, or others.
Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.
With Your Direction
We may share information when you direct us to do so or otherwise consent.
We do not sell your personal information. We do not share personal and sensitive user data with third parties for their own independent advertising or marketing purposes.
5. Data Retention
We retain personal information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and maintain security and business records.
Retention periods may vary depending on the type of information and the reason we hold it. When information is no longer needed, we will delete it or de-identify it, unless retention is required by law.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices and Rights
• access, correct, or update certain personal information;
• delete your account or certain stored content;
• opt out of promotional communications;
• request a copy of your personal information;
• object to or restrict certain processing, where applicable;
• withdraw consent where processing is based on consent.
You may also be able to review, edit, or delete certain information directly in the app settings.
To exercise your rights, contact us at hello@sunshineclub.in.
8. Account Deletion
If you create an account, you may request deletion of your account and associated personal information by:
• using the in-app account deletion option, if available; or
• emailing us at hello@sunshineclub.in
We may retain limited information where required for legal, security, fraud prevention, billing, tax, or recordkeeping purposes.
9. International Data Transfers
Your information may be processed and stored in countries other than the country where you live. Where required by applicable law, we will implement appropriate safeguards for cross-border transfers.
10. Children’s Privacy
The Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children below the age permitted under applicable law without appropriate consent. If you believe a child has provided personal information to us, contact us at hello@sunshienclub.in, and we will take appropriate steps.
11. Third-Party Services
The Services may link to or integrate with third-party services, including Apple, Google, analytics providers, or customer support tools. We are not responsible for the privacy practices of third parties, and you should review their privacy policies separately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the Effective Date above and may provide additional notice where required by law.
13. Contact Us
- Kaviam Wellness Private Limited
NGH-002, DLF New Town Heights, Sector 90, Gurugram, Haryana, India
hello@sunshineclub.in
sunshineclub.in